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1. What is the Water Meter Replacement Program?
2. How does the meter reading system work?
3. Who will be installing the upgrade?
4. Do I have to be home for the upgrade work?
5. What can I can do to make the installation smoother?
6. What work is involved at my property?
7. How long will the installation upgrade take?
8. Does this mean no more meter readers?
9. How will the data from my meter used?
10. Will the radio interfere with my television, cordless phone or other electronic devices?
11. Will the city be able to monitor water usage more frequently, therefore informing us earlier?
12. Can we use the meter to monitor our own usage electronically?
13. Is there any other device that could potentially help us to know when we may be using more water than we should?
14. Is this change out mandatory?
15. Where is my water meter?
16. I cannot find my water meter in the house, where else might it be?
17. Will the water meter be hooked up to my houses power?
18. Where will communication device (MTU) be located?
19. I lost my water meter change out notification letter, what number do I call?
20. During the water meter change out, PMI will be documenting any Cross Connection Devices there may be on your water service you might have attached to system. What is a cross connection device?

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1. I've noticed a very small cemetery on Poplar Ave, just south of St. Charles Rd. in Elmhurst. Who is buried there?

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1. Where can I get a Plat of Survey for my house?
2. What are the allowable construction hours in Elmhurst?
3. Where can I get a Plat of Survey for my house?
4. I would like to demolish my house and rebuild on the same lot. What steps should I take?
5. I am putting a new roof, siding and windows on my house. Do I need a permit?
6. What is J.U.L.I.E. and do I call?
7. How do I know what township I live in and what are the phone numbers for the Assessor's Office?
8. Can I call the Building Department to get a referral for a contractor?
9. How long is my building permit good for?
10. I am a senior looking for a reliable contractor, can the City of Elmhurst give me a reference on a contractor?
11. How long is my permit good for?

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1. What do I need to register to vote at City Hall?
2. Do I need a permit for a garage sale?
3. How many pets (dogs and/or cats) am I allowed to have?
4. Where do I obtain a marriage license?
5. How do I obtain a copy of a birth certificate or death certificate?

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1. When does the City Council meet?
2. When do the committees meet?
3. Where are Council or committee meetings held?

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1. My neighbor's landscape service blows grass clippings into the street. Is this okay?
2. What is the earliest I can place trash for pick up at the curb?
3. My neighbor has a dead tree on his property and it looks like it may fall at anytime. Will the City take it down for my neighbor?
4. Now that the weather is getting colder, when should my landlord turn the heat on and how should it be set?
5. We'd like to have a garage sale. What do I need to know?
6. How long can I keep a POD by my house?

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1. What financial programs are available to locate a business in Elmhurst?
2. What areas of the community can industrial businesses be located in?
3. How can I attract potential employees to my business?
4. What location and transportation advantages result from locating a business in Elmhurst?
5. What other advantages are available in Elmhurst?

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1. What is the sales tax rate in Elmhurst?
2. Does the City of Elmhurst have a food and beverage tax?
3. Does the City of Elmhurst have a real estate transfer tax?

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1. What are the sirens I hear once a month on Tuesday mornings around 10:00 am?
2. We recently had a fire in our home. What do we do next?
3. We recently bought an outdoor fireplace or burn pit. Do I need a permit?
4. We'd like to have a fire truck at our block party. How do I arrange this?
5. How do I make an appointment to have a technician inspect our child car seat to make sure it is installed properly?
6. I would like to get a copy of my fire or ambulance report. Who do I call?
7. Who do I speak to regarding my ambulance bill?
8. I've heard that I can get a smoke detector from the fire stations. Is this true?
9. My Carbon Monoxide detector is beeping. What do I do now?
10. I would like to arrange a station tour for a group visit. How can I do this?

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1. What should I do if I want to start a business in Elmhurst?
2. How can I find a location for a new retail business in Elmhurst?
3. How do I apply for a zoning variation (or conditional use or rezoning)?

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1. Will the Elmhurst Police Department provide extra patrols while I am away on vacation?
2. When should I call to report suspicious activity?
3. Will the Elmhurst Police Department take my fingerprints for a job application or professional license?
4. Can officers search vehicles and people on the street for no reason?
5. What is bond?
6. What is the difference between an ordinance violation and a criminal violation?
7. When do Miranda Rights apply?
8. What is court supervision?
9. What about all of the solicitors, who want money for the police department, are they legitimate?
10. Can I call the police on my cellular phone?
11. When and how can I participate in an Elmhurst Police Property Auction?
12. Should I call 9-1-1 if the situation is not an emergency?
13. How do I obtain a copy of a police report?

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1. What if an applicant does not have 45 hours of college credit completed at time of testing?
2. Does military service or experience substitute for the college requirement?
3. I have college credit from a school out of the country, does that count?

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1. What is the scope of work of the Building Maintenance Division?
2. What type of maintenance activities does the division perform?

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1. What is the scope of work of the Electrical Division?
2. How many streetlights are maintained?
3. How many traffic signals are maintained by the Electrical Division?
4. What other functions is the division responsible for?

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1. What are the daily functions of the Engineering Staff?
2. What types of annual projects is the Engineering Division involved in?

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1. What is the scope of work of the Equipment Maintenance Division?
2. How many pieces of city equipment does the division maintain?
3. Does the city do its own towing?
4. Are designs and installations on new vehicles performed in-house?
5. Where does the city equipment fuel up?

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1. Does the City have a brush pick-up program?
2. Does the City recycle any of the wood waste material?
3. What is the scope of the work done by the Forestry Division?
4. What does this include?
5. How many parkway trees are there in Elmhurst?
6. How many species?
7. Does the City have a tree planting program?
8. How many trees are planted annually?
9. Who bears the cost of the tree planting?
10. How many parkway trees are removed annually?
11. What percent of these losses is due to Dutch Elm Disease?
12. How many trees are trimmed annually?

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1. Does the Street Division provide barricades for block parties?
2. What is the scope of work done by Street Division?
3. How many miles of streets are in Elmhurst?
4. What is the general condition of streets in Elmhurst?
5. How often is resurfacing done?
6. How many potholes are filled annually?
7. What is the purpose of sealing cracks in pavement?
8. What is the purpose of applying rejuvenating agents and sealcoats to asphalt pavement?
9. How many asphalt street patches are done annually?
10. When are the residential streets swept?
11. How often are the Business District's swept?
12. What does the Street Division do during the winter months?

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1. Who would I call for an emergency call during non-working hours?
2. Is there a charge for an emergency call?
3. If I have a non-emergency problem who should I call?
4. What is the scope of work of the Utility System Maintenance Division?
5. How many miles of water main / storm and sanitary sewers does Elmhurst maintain?
6. How many water customers does the City of Elmhurst have?
7. What might cause my water bill to be higher than normal?
8. Why do I sometimes have low water pressure?
9. What might cause a resident not to have any water?
10. How many storm water inlets (curb drains) are there in Elmhurst?
11. What is the general condition of these structures?
12. How many inlets are repaired annually?

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1. What is Tax Increment Financing?
2. What is a "Tax Increment"?
3. How do TIFs improve communities?
4. Are TIFs widely used?
5. What communities in Illinois us TIF?
6. How long has TIF been around?
7. Why is there a need for Tax Increment Financing?
8. Does TIF divert money from schools?
9. What kinds of TIFs are there?
10. How is a TIF created?
11. What kind of planning goes into the development of a TIF project area?
12. What conditions must exist for an area to be designated for TIF?
13. What are the opportunities for public input?
14. Who controls TIF funds?
15. Can TIFs be changed?
16. Who monitors the TIF process?
17. When does a TIF terminate?

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1. Can I receive storm information updates?
2. Storm Debris/Storm Damaged item pickup?
3. What are the lights at Saylor and Jackson Sanitary Lift Station?
4. Why did the storm sewers not do their job and why did streets and houses flood?
5. How does the Quarry work and did it do its job? Shouldn’t it have eased sewer back ups in Elmhurst?
6. How does the lift station at Saylor and Jackson work?
7. Where does the stormwater that falls around the Saylor and Jackson area go?
8. How come sometimes I can hear the pumps at the Saylor and Jackson Sanitary lift station running and other times not?

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1. Production & Treatment is responsible for what services?
2. How many people work in this division?
3. How is the division regulated?
4. What are the capabilities of the individual systems at Elmhurst?
5. What is the source of water for the public water supply?

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1. What is the hardness of Elmhurst water?
2. What is the source of water for the public water supply?
3. Does the City use the old wells?
4. Why is my water sometimes cloudy or 'milky' looking?