The City of Elmhurst is closely monitoring the impact of the Coronavirus (COVID-19).
We are asking residents to do their part to prevent the spread of the illness by following the guidelines of the State’s “Stay at Home” order. We all play a part in keeping our community safe at this time.
As the situation evolves, you’ll find timely information and updates on our City’s website to help you and your family stay safe. We also encourage you to follow the City’s Facebook and Twitter pages, and to subscribe to our Alert Center . We will continue to send E-Newsletters with updates on the virus as it relates to our community. Please also make sure you are subscribed to receive our CodeRED Alerts. We will use this method to communicate any information requiring a direct and immediate need to take action for public safety. These notifications will enable us to provide you with critical information quickly in a variety of situations.
City Hall was closed to the public beginning the week of March 16, 2020 to protect the health and safety of our citizens and employees. Essential services including Police, Fire, and Public Works has not been impacted. During the facility closure, City Hall employees are working split shifts or remotely to continue with our commitment to customer service. Payments and applications can be made online, over the phone or by mail. Additionally, there is a drop box in the City Hall parking lot where residents can deliver documents and payments. Residents can find contact information by service type here and how to make electronic payments here.
Please also visit the following websites for accurate updates on COVID-19:
Stay connected with the latest news by subscribing to the following e-newsletters:
Please contact the Illinois Department of Public Health with specific questions about Coronavirus (COVID-19) by calling (800) 889-3931 or email DPH.SICK@ILLINOIS.gov
Please find more information below on COVID-19 in regard to City updates, services, health reminders and other local updates.
WHERE CAN I FIND THE LATEST CITY OF ELMHURST COVID-19 UPDATES?
Follow this link to find the City’s updates related to COVID-19. Please subscribe to our E-Newsletters. We use this tool to provide the community with updates on the virus as it relates to the City of Elmhurst. We also encourage you to follow the City’s Facebook and Twitter pages, and to subscribe to our Alert Center .
WHAT DOES A STAY AT HOME ORDER MEAN?
On Friday, March 20th, Governor Pritzker issued Executive Order 2020-10 requiring all Illinoisans to stay in their homes to prevent the further spread of COVID-19. The order prohibits things like visiting the homes of friends and holding gatherings of any size and closes all nonessential establishments, including most retail, recreation and entertainment businesses. It does NOT prohibit essential activities like going to the grocery store, receiving medical care, or taking your pet for a walk. For more information on what this order means for you, please follow the link below.
HOW CAN I PROTECT MYSELF AND MY FAMILY?
The Illinois Department of Health (IDPH) recommends the following actions to prevent the spread of coronavirus, influenza, and other seasonal illnesses.
- Wash your hands often with soap and water for at least 20 seconds
- Avoid touching your eyes, nose, or mouth with unwashed hands
- Avoid close contact with people who are sick
- Cover coughs and sneezes with a tissue
- Clean and disinfect frequently touched objects and surfaces
- Stay home when sick, except to seek medical care
The CDC recommends avoiding discretionary travel and travel to places currently impacted by COVID-19. For travel advice, please visit the CDC’s Travel Health Notice website. Travelers returning from countries with a Travel Alert 3 should stay home and monitor their health for up to 14 days.
WHAT ARE THE SYMPTOMS OF COVID-19?
Those infected by COVID-19 develop upper respiratory illness with symptoms including fever, cough, and shortness of breath beginning 2-14 days after exposure. Lower respiratory illnesses such as pneumonia or bronchitis are also possible.
There is no specific medicine to treat COVID-19 at this time. Those sick should receive supportive care from a health care professional to help relieve symptoms.
WHAT SHOULD I DO IF I DEVELOP SYMPTOMS?
If you are sick, first call your primary care doctor. Stay home and limit contact with others. Follow the CDC’s recommendations for "What To Do If You Are Sick." If your illness requires immediate emergency attention, please call 911.
Answers to the following common questions can be found on the attached flyer provided by the Illinois Department of Public Health.
- I want to know more about COVID-19, who should I call?
- I am not feeling well, and have respiratory symptoms, what should I do?
- I think I need immediate medical attention, who should I call?
WHAT CHANGES HAVE BEEN MADE TO CITY SERVICES?
Essential services such as Police, Fire and Public Works have not been impacted, and continue at the same level of service.
All City facilities are closed to the public. City Hall employees will be readily available to communicate with residents remotely during normal business hours. City business including transactions for utility bills, vehicle stickers, permits and all other payments can be conducted online, over the phone, or by mail. Residents are asked to call (630) 530-3000 or visit Elmhurst.org to conduct this business. Additionally, a drop box in the City Hall parking lot can be used for document and payment delivery.
WHERE IS A LIST OF WHO TO CALL FOR CITY SERVICES?
Call the main phone line (630) 530-3000 to access the department of your choice or to talk with a staff person during regular business hours, Monday – Friday, 8:30 a.m. – 5 p.m. If no staff person is available, please leave a voicemail and your message will be responded to. IF YOU HAVE AN EMERGENCY, PLEASE CALL 911.
HOW CAN I MAKE PAYMENTS ELECTRONICALLY?
Payments can be made electronically using the following link.
WHERE CAN I FIND SENIOR SERVICES/SUPPORT?
WHERE CAN I FIND INFORMATION ON CHILD CARE FOR ESSENTIAL WORKERS?
The state has now added an online search function for essential workers seeking child care during the COVID-19 crisis: https://emergencycare.inccrra.org/. This is in addition to the 888-228-1146 hotline. More information is available online - not only for parents seeking care, but for providers wishing to reopen as part of that network of care and for qualified volunteers looking to help. Visit https://www2.illinois.gov/sites/OECD/Pages/For-Communities.aspx.
I AM A BUSINESSES OWNER. WHAT INFORMATION AND RESOURCES SHOULD I BE AWARE OF?
Find information HERE on federal relief opportunities for Illinois businesses impacted by COVID-19 through the SBA as well as additional resources and information for the business community during this unprecedented time.
IS MY BUSINESS ESSENTIAL OR NON-ESSENTIAL?
View the Illinois Department of Commerce Essential Business Flowchart for assistance in determining whether your business’ operations are deemed essential or non-essential, what factors to consider when deciding if employees should or should not work from home, and what precautions to take if they cannot.
WHAT DO I DO IF I BELIEVE A BUSINESS IS VIOLATING THE GOVERNOR’S STAY AT HOME ORDER?
If you believe that a business is violating Executive Order 20-10, which requires all non-essential businesses cease all activities except for working from home, you may submit a complaint to the State of IL. Please review this document that describes the executive order before submitting the complaint Essential Business FAQ. You can also view the Full Executive Order 20-10 Here. Note on April 1st the Governor extended the length of the order to April 30th.
If after review of the Executive Order you still believe that a business is in violation, you may Submit a Complaint Here.
If you have questions about whether a business is violating the Stay at Home Order by not allowing for safe social distancing or that it is not maintaining a safe and sanitary work environment to minimize the risk of spread of COVID-19, please contact the Workplace Rights Bureau of the Illinois Attorney General’s Office at (844)740-5076 or email@example.com.
If you have questions about employee benefits, including paid leave, please contact the Illinois Department of Labor at 312-783-2800 (Chicago office), 217-782-6206 (Springfield office), or firstname.lastname@example.org.
In the event you observe a flagrant violation of the Stay at Home order, such as a bar or restaurant having a room full of customers eating in, please contact the Elmhurst Police Department (630)530-3050.
WHAT ARE SOME VOLUNTEER OPPORTUNITIES AVAILABLE TO SUPPORT THE COMMUNITY?
There are many volunteer opportunities for Elmhurst residents to help their community respond to the COVID-19 pandemic. Please follow this link for information.
I AM EXPERIENCING ANXIETY AND FEAR. WHERE CAN I SEAK HELP?
If you or someone you know (adults or children) are experiencing fear and anxiety about coronavirus, review the CDC’s information about Mental Health and Coping with COVID-19.