In 1994, with budget authority from the City Council, city staff developed and coordinated the first City of Elmhurst biennial citizen survey to determine satisfaction with community services.

Information obtained through the biennial citizen survey provides an indication of the citizens' perceptions of quality and value of services provided, as well as their observations regarding the community's strength and weaknesses, and problems they feel the community will face in the next five years.

2022 Citizen Survey Documents

• Presentation to Council 
• Survey Report

*2020 Citizen Survey did not take place due to Covid-19 pandemic

2018 Citizen Survey Documents

• Survey Document
• Results

2016 Citizen Survey Documents

• Section I - Summary (PDF)
• Section II - Results - 2016 (PDF)
• Section III - General Comments - 2016 (PDF)
• Section IV - Historical Data (2006 - 2016) (PDF)
• Section V - Survey Document (PDF)
• 2016 Citizen Survey with 2017 Budget Schedule (PDF)

2014 Citizen Survey Documents

• Section I - Summary(PDF)
• Section II - Results - 2014(PDF)
• Section III - General Comments - 2014(PDF)
• Section IV - Historical Data (1998 - 2014)(PDF)
• Section V - Survey Document(PDF)
• 2014 Citizen Survey with 2015 Budget Schedule(PDF)

2012 Citizen Survey Documents

• Summary(PDF)
• Results - 2012(PDF)
• General Comments - 2012(PDF)
• Historical Data (1996-2012)(PDF)
• Survey Document(PDF)
• 2012 Citizen Survey with 2013 8-month Budget Schedule (PDF)