What might cause my water bill to be higher than normal?
Water sprinkling in the summer, toilets running due to old parts, leaky faucets or flush tanks and water softener programs.
Leaving water run to prevent pipes from freezing inside properties.
Broken pipes or outside leak sillcock, which may have frozen during winter.
Extra people living at residence, guests from out of town or family members moving in.

There is an added charge for excess use.

Show All Answers

1. Who would I call for an emergency call during non-working hours?
2. Is there a charge for an emergency call?
3. If I have a non-emergency problem who should I call?
4. What is the scope of work of the Utility System Maintenance Division?
5. How many miles of water main / storm and sanitary sewers does Elmhurst maintain?
6. How many water customers does the City of Elmhurst have?
7. What might cause my water bill to be higher than normal?
8. Why do I sometimes have low water pressure?
9. What might cause a resident not to have any water?
10. How many storm water inlets (curb drains) are there in Elmhurst?
11. What is the general condition of these structures?
12. How many inlets are repaired annually?