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Please keep the installation appointment as scheduled and have someone 18 years or older present during the installation. Finally, make sure our installer has adequate access to the (inside) meter.
The City uses the data from the meter to generate water and sewer bills. The consumption data is also used in aggregate to understand peak usage factors that may affect the volume of water needed in the system at any given time.
We are currently looking at a customer service portal (access via smart phone or other smart devices) that would allow customers to monitor daily water use. The portal would let customers set usage alarms for high use, over budget use, or even use when out of town. This is NOT an option at this time. The alarms would be sent directly to your email or text number based on how customer sets up alarm notifications.
The new radio transmitter will be placed in the same location as the old transmitter. The mounting specifications will be dealt with on a case by case basis depending on the structure. In most cases only one new hole will be needed and the size of the hole will be minimal.
No. It is important to recognize that the Aclara Star Network operates on the 450-470 MH spectrum. This is a non ionizing spectrum that transmits 4 times per day at less than .75 Watts. Competing systems transmit up to every 7.5 minutes at 2 Watts and on the 950 MH spectrum. The radio frequency emitted from your microwaves and cell phones is multiple times stronger than your water meter. For more information please see this link.