Service Request Explore Elmhurst


The City of Elmhurst Communications department is dedicated to providing information to residents and visitors, keeping them informed on City programs and services. Communication outlets to opt-in-to receive messaging include:

The City’s E-Newsletters is emailed weekly, typically on Friday afternoons. It allows the City to notify residents of timely information on a weekly basis. SIGN UP HERE!

We use E-Notify notifications from as needed to distribute non-emergency information. SIGN UP USING TABS/ FORMS BELOW

Our Alert Center notification include emergency or unplanned news that alert the public of an event, incident or occurrence within city boundaries. SIGN UP USING TABS/FORMS BELOW

CodeRED emergency notifications are reserved for use when our public safety team needs to alert the area of an incident requiring community members take action. We are able to target these notices to specific areas of the City. (Subscribers of CodeRED may receive the message via phone call, email or text message). SIGN UP HERE!

Elmhurst Connect is a citizen engagement tool, allowing community members to report a concern and quickly find answers to common questions. Requests go directly to the appropriate staff and the requester receives real-time updates, improving the City’s overall customer service and transparency. The tool can be used through the City’s website or by downloading the Elmhurst Connect mobile app. SIGN UP HERE!

PLEASE NOTE! With the launch of our new website, we are unable to move our current subscriber lists for the E-NOTIFY and Alert Center from Please click below to subscribe for these types of messages.   

(Click tabs and follow prompts to sign up for each notification category)