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Precautionary Boil Orders


Water system repairs are required from time to time, and in some cases it is necessary to shut down the water main to make the repairs. A precautionary boil order is issued when this occurs. Residents or businesses affected will receive a RED LETTER NOTICE. The precautionary boil order remains in effect until laboratory sampling confirms the water is safe. Once the water sample have tested clear of coliforms, residents or businesses affected will receive a second notification GREEN LETTER stating the precautionary boil order has been lifted. Customers in the area who experienced the service outage should boil water for at least five (5) minutes before using for cooking or drinking.

*Please note for large scale precautionary boil orders, CodeRed and City news alerts will be used to notify the area.


EXAMPLES OF NOTICE LETTER

RED NOTICE: PRECAUTIONARY BOIL ORDER IN AFFECT 
GREEN NOTICE: PRECAUTIONARY BOILING WATER NO LONGER REQUIRED
FREQUENTLY ASKED QUESTIONS UNDER A PRECAUTIONARY BOIL ORDER
What does a precautionary boil order mean?

It means that there has been an incident that has caused the water system to become acceptable to outside contaminates. As a precaution, the City is notifying the affected area to take precautions and if possible not use the water that comes out of the tap  for drinking, brushing your teeth, cooking or washing fruits and vegetables. You should use bottled water for these activities.

How long should I boil my water for?

The affected tap water should be brought to a rolling boil for 5 minutes before being used.

Why has the precautionary boil issued?

A precautionary boil order has been issued by your water system because of water system maintenance needing to be completed. When the water system pressure drops below 20psi there is a possibility that organisms outside the pipe may infiltrate the water system and could cause illness (e.g., fecal or E. coli bacteria), or technical/physical problems in the water system have significantly increased the possibility of bacterial contamination.

Below is a list of precautionary boil orders that have been posted within the last 30 days.
Description Location Date Issued Date Lifted

Please be advised that on 6/20/2024 the City of Elmhurst Public Works Utilities Division made repairs to a broken water main on W 3rd St. between West Ave and Highview Ave.

It required a shut down to the water main and a precautionary boil order to be issued. (15) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected addresses.

 Water samples will be collected and delivered to the lab Fri morning.

3rd Street

6/20/24

 6/22/24

Please be advised that on 5/23/24 the City of Elmhurst Public Works Utilities Division needed to make an emergency shutdown to the water main while repair work was being performed on a service leak.  The shutdown occurred on S. Spring Rd. between Adams St. and Jackson St.

Due to the shutdown to the water main, a precautionary boil order has been issued. (23) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected residents.

Water samples will be collected and delivered to the lab.

S. Spring Rd.

5/23/24

 5/24/24

Please be advised that on 2/15/24 the City of Elmhurst Public Works Utilities Division made emergency repairs to a water main valve on Harvard St. between York St and Kirk Ave.

It required a shutdown to the water main and a precautionary boil order to be issued. (13) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected residents.

Water samples will be collected and delivered to the lab.

Harvard St.

2/15/24

 2/16/24

Please be advised that on 1/29/24 the City of Elmhurst Public Works Utilities Division are making repairs to a broken water main on S Poplar Ave between Madison St. and Adams St.

It required a shutdown to the water main and a precautionary boil order to be issued. (24) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected residents.

Water samples will be collected and delivered to the lab.

S. Poplar Ave.

1/29/24

 1/31/2024

Please be advised that on 1/29/24 the City of Elmhurst Public Works Utilities Division are making repairs to a broken water main on Colfax Ave between Adams St. and Van Buren St.

It required a shutdown to the water main and a precautionary boil order to be issued. (23) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected residents.

Water samples will be collected and delivered to the lab as soon as repairs are completed.

Colfax Ave.

1/29/24

1/30/24 

Please be advised that on 1/25/24 the City of Elmhurst Public Works Utilities Division are making repairs to a broken water main on Washington St. between Jackson St. and Van Buren St.

It required a shutdown to the water main and a precautionary boil order to be issued. (18) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected residents.

Water samples will be collected and delivered to the lab as soon as repairs are completed.

Washington St.

1/25/24

 1/26/24

Please be advised that on 1/25/24 the City of Elmhurst Public Works Utilities Division are making repairs to a broken water main on Gladys Ave between Michigan Ave and Indiana St.

It required a shutdown to the water main and a precautionary boil order to be issued. (9) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected residents.

Water samples will be collected and delivered to the lab as soon as repairs are completed.

Gladys Ave.

1/25/24

 1/26/24

Please be advised that on 1/24/24 the City of Elmhurst Public Works Utilities Division made repairs to a broken water main on Belden Ave between West Ave and Oaklawn Ave. 

It required a shutdown to the water main and a precautionary boil order to be issued. (22) Residents were affected and have been notified in person or by a red notice on their door.  Attached is a map of the affected residents.

Water samples will be collected and delivered to the lab.

Belden Ave.

1/24/24

 1/26/24

Utility crews repaired a broken water main at 100 W Butterfield. Water was shut down to safely make the repair, and a boil order is issued. The condominium complex located at 100 W Butterfield remains under a boil order until samples clear. City of Elmhurst staff were in contact with the complex’s maintenance staff, who will be notifying all residents. We are anticipating the boil order to remain in effect until early, Tuesday morning.

We will update when samples pass, and order is lifted.

W. Butterfield 

1/21/24

 1/23/24

Please be advised that on 1/22/24 the City of Elmhurst Public Works Utilities Division made repairs to a broken water main on Holly Ave between Ridge Ave and Sherman Ave.

It required a shutdown to the water main and a precautionary boil order to be issued. (6) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected residents.

Water samples will be collected and delivered to the lab.

Holly Ave.

1/22/24

 1/23/24

Please be advised that on 1/21/24 the City of Elmhurst Public Works Utilities Division made repairs to a broken water main on Niagara Ave between Kearsage Ave and Chatham Ave.

It required a shutdown to the water main and a precautionary boil order to be issued. (16) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected residents.

Water samples will be collected and delivered to the lab.

Niagara Ave

1/21/24

 1/23/24

Please be advised that on 1/17/2024 the City of Elmhurst Public Works Utilities Division made repairs to a broken water main near 321 River Glen Ave. 

It required a shutdown to the water main and a precautionary boil order to be issued. (13) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected addresses (highlighted in the yellow circle). 

 Water samples will be collected and delivered to the lab.

River Glen

1/17/24

1/19/24

Please be advised that on 1/17/2024 the City of Elmhurst Public Works Utilities Division made repairs to a broken water main on S Berkley Ave between Wilson St and Madison St.  

It required a shutdown to the water main and a precautionary boil order to be issued. (24) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected addresses (highlighted in the yellow circle). 

Water samples will be collected and delivered to the lab.

Berkley Ave.

1/17/24

1/19/24

Please be advised that on 1/9/2024 the City of Elmhurst Public Works Utilities Division repaired a broken water main on E Harvard St. between York St. and Kendall Ave.

It required a shutdown to the water main and a precautionary boil order to be issued. (8) Residents were affected and have been notified in person or by a red notice on their door. Attached is a map of the affected addresses.

 Water samples will be collected and delivered to the lab.

Kendall Ave.

1/9/24

 1/11/24

Please be advised that on 1/7/2024 the City of Elmhurst Public Works Utilities Division made repairs to a broken water main on S York Rd between May St and South St.

It required a shutdown to the water main and a precautionary boil order to be issued. (31) Residents were affected and have been notified in person or by a red notice on their door.  Attached is a map of the affected addresses.

Water samples will be collected and delivered to the lab on the morning of 1/8/24. Results are expected on 1/9/24.

S. York Rd.

1/7/24

1/9/24 

Utility crews are working on a water main break on West Ave between Armitage and Fay.  The water was been shut off to properly make the repair.  Ten residents are affected and have been notified.  A boil order will be issued.  

West Ave.

1/6/24

 1/7/24

Please be advised that on 1/3/2024 the City of Elmhurst Public Works Utilities Division is currently making repairs to a broken water main on Park Ave between Huntington Ln and Atwater Ave.

It required an emergency shutdown to the water main and a precautionary boil order to be issued. (17) Residents were affected and have been notified in person or by a red notice on their door.  Attached is a map of the affected residents.

Water samples will be collected and delivered to the lab once repairs are completed.

Park Ave.

1/3/24

 1/4/24


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